top of page

Privacy Policy

Effective date: 22 October 2025

​

At Ifor Williams Trailers NZ Elders (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or purchase our products or services.

By using our website iforwilliamselders.co.nz, you agree to this Privacy Policy.

​

1. Who we are

Ifor Williams Trailers NZ Elders
📍 339 Bell Road, Papamoa, New Zealand
📞 0800 436 769
📧 sales@iforwilliamselders.co.nz

We are the official North Island distributor of Ifor Williams Trailers (UK), providing sales, parts, servicing, and delivery throughout the North Island of New Zealand.

​

2. Information we collect

We may collect personal information when you:

  • Submit an enquiry through our website or contact form

  • Make a purchase, booking, or quote request

  • Subscribe to our mailing list or promotions

  • Communicate with us via phone, email, or social media

  • Use our website (including via cookies or analytics tools)

This may include:

  • Your name, phone number, email address, and postal address

  • Company or business details (if applicable)

  • Purchase and payment information

  • Trailer or vehicle information (e.g., VIN, registration)

  • Website usage data such as IP address, device type, and browsing behaviour
     

3. How we use your information

We use your information to:

  • Process orders, quotes, and deliveries

  • Respond to enquiries and provide customer support

  • Manage accounts, invoices, and payments

  • Improve our website and customer experience

  • Send product updates, offers, and marketing (if you’ve opted in)

  • Comply with legal and warranty obligations

We will only collect and use personal information for purposes directly related to our business operations and services.
 

4. Cookies and website analytics

Our website uses cookies and analytics tools (such as Google Analytics) to improve performance and user experience.
Cookies help us:

  • Understand how visitors use our site

  • Remember your preferences (e.g., location, trailer interests)

  • Measure marketing effectiveness

You can disable cookies in your browser settings; however, some parts of the site may not function properly.
 

5. Marketing communications

If you choose to receive updates, we may send you information about new models, special offers, or upcoming events.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
 

6. Sharing your information

We do not sell or rent your personal data. We may share limited information with:

  • Our logistics and delivery partners (to fulfil your order)

  • Finance providers or lenders (if you apply for finance)

  • IT, website, and marketing service providers (for system support)

  • Manufacturers (for warranty or product registration purposes)

All third-party partners are required to handle your data in accordance with the Privacy Act 2020.
 

7. Data security

We take reasonable steps to protect your information from loss, misuse, and unauthorised access.
This includes secure storage systems, limited staff access, and encrypted communication where applicable.
 

8. Retention and access

We retain personal information only as long as necessary to fulfil the purposes outlined above or as required by law.
You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or outdated details

To make a request, please contact us at sales@iforwilliamselders.co.nz.
 

9. Links to other websites

Our website may contain links to third-party websites (e.g., finance providers or manufacturer sites). We are not responsible for their privacy practices, and we encourage you to read their policies before providing personal information.
 

10. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Updates will be posted on this page with a revised effective date.
 

Contact Us

For privacy-related questions or concerns:
Ifor Williams Trailers NZ Elders
📍 339 Bell Road, Papamoa, New Zealand
📞 0800 436 769
📧 sales@iforwilliamselders.co.nz

bottom of page